How to get help
Please drop us an email at email@example.com with issues you're facing.
Please include below details when you're writing mail us.
1. Your Order Number:
2. Store's nopCommerce version:
3. nopAccelerate Plus Plugin version:
4. Store Admin credentials (if possible):
5. Reproduce steps:
6. Is there any customization in your store:
It will helpful if you attach images/screen-cast, so it will helpfully for reproduce issue at our end.
You can also email us steps for generating issue at our end. For that you need to follow below steps.
- Open “psr.exe” from “Run” in your windows operating system.
- Click on “Start Record” button and do your steps to produce your issue.
- Click “Stop Record” button once you complete recording steps. It will ask you to save a zip file.
- Send us saved zip file via email.